Welcome to ashlandgifts.com

Customer Service

Call us at 1-256-276-7378

Email us at cs@ashlandgifts.com

Ashland Gifts

77817 Highway 9

Ashland, AL  36251-5857

Shipping & Delivery
Our warehouse is located in Redlands, California, and all orders ship via UPS. We do our best to package and ship orders as quickly as possible. Orders are shipped in 1-2 days.  They are shpped via UPS and will arrive in 5-7 business days, depending on your Zip Code. Please contact us if you have any questions.
Privacy & Security
We don't share any of your information with other companies, websites or businesses. Your account information is safe with us. We do use Cookies to track customer behavior on our website via Google Analytics to improve our products, services and create a better shopping environment for all customers. Credit Card and payment information is encrypted and protected for your privacy and security.
Returns & Replacements
We offer free replacement of any item that arrives damaged. For non-defective item returns, we charge a 20% restocking fee. Shipping fees are non-refundable on non-defective items.  Return shipping fees are also non-refundable.
Ordering
If you have any questions about your order, you can visit your account on our website in the top navigation bar. We only accept online orders, no phone orders. All your past orders are kept in your account history and you can access this information any time.
Payment, Pricing & Promotions
We accept PayPal payments to protect you and your information. The prices on our website are already low, but from time to time we offer special limited-time promotions and coupon codes. Each sale or coupon has specific terms of use and any questions shoud be sent to us via email. If you have questions regardin the price of an item, or the amount paid for an order, please send an email that details the order number, date, and your question and we'll get back to you as soon as possible.
Viewing Orders
View your past orders on Your Account tab at the top right of the website. 
Updating Account Information
You can update your account infomation any time by clicking My Account at the top of this site. You can edit your shipping and billing address, email address, and contact information.
Ashland Gifts is not affiliated with any large retail chain such as Michaels. If you have any questions or concerns regarding products purchased there, please call their Customer Service Dept. Thank you!